At Khelo Pakistan, we are committed to providing reliable and timely support to our users. This Support Policy outlines how you can contact us and how we handle support requests.

Support Channels

You can contact our support team through:

• Email: info@khelopakistan.pk

• Phone: +92 333 075 2555

• Contact form available on our website

Support Hours

Our support team is available during regular business hours. Requests received outside business hours will be addressed on the next working day.

Response Time

We aim to respond to all support inquiries within 24–48 hours, depending on the nature and complexity of the issue.

Issues We Handle

Our support team can assist with:

• Account-related issues

• Order and payment inquiries

• Technical problems on the website

• General questions about our services

Issues Not Covered

We do not provide support for:

• Third-party services or platforms beyond our control

• Issues caused by incorrect user-provided information

• Unauthorized use or violation of our Terms & Conditions

User Responsibilities

To help us resolve issues quickly, users are expected to provide accurate and complete information when contacting support.

Policy Updates

Khelo Pakistan reserves the right to update this Support Policy at any time. Changes will be effective once posted on this page.

Contact Us

If you need assistance or have questions about this Support Policy, please contact us at info@khelopakistan.pk